Who we are
Welcome to Emerald Odds Casino and Sportsbook Privacy Policy.
Emerald Odds is your go-to destination for top-notch betting strategies, expert picks, and winning predictions. Just like having a solid game plan before kickoff, we believe handling your personal information safely and transparently is essential to maintaining trust.
This Privacy Policy breaks down exactly how we collect, use, protect, and share your information, along with your rights and how to exercise them. We stay fully compliant with regulations like the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA), so you can keep your mind focused on the odds, knowing your privacy’s covered.
Got Questions?
If you have any questions, comments, or concerns, our team’s here to help:
- Email: admin@emeraldodds.com
- Mailing Address: 57 Hamilton Lane, Hamilton, Bermuda, C02
Stay informed, bet smart, and let’s keep the odds in your favour!
Data We Collect
At Emerald Odds, we gather a variety of information to enhance your experience and ensure compliance with legal standards. The types of data we collect include:
- Personal Identifiers: This encompasses details such as your name, postal address, email address, phone number, age or birthdate (for age verification), account usernames, and payment details.
- Device & Usage Information: We collect data related to your device and how you interact with our services, including your IP address, browser type, operating system, device IDs (both resettable and non-resettable identifiers), app usage logs, and geolocation data.
- Financial Data: This includes payment information such as credit/debit card numbers, billing addresses, and transaction history.
- Behavioural & Marketing Data: We gather information like cookie data, browsing history, preferences, and interactions with our website/app for purposes such as analytics, personalisation, and marketing.
- Any Other Data You Provide: This category includes customer support queries, survey responses, or any communications you send us.
We are committed to ensuring the safety and security of all data we collect.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Why We Collect Your Data
At Emerald Odds, we collect and use your data for various purposes, all in compliance with applicable laws. These purposes include:
- Providing Our Services: We use your information to enable account creation, process wagers, manage payments, and offer customer support.
- Improving User Experience: Your data helps us personalise features, tailor recommendations, and remember your preferences to enhance your interaction with our platform.
- Marketing & Advertising: We utilise your information to display relevant ads, promotions, and special offers, and to measure their effectiveness.
- Analytics & Research: By analysing user behaviour, tracking performance, fixing bugs, and developing new features, we aim to improve our services continually.
- Legal & Compliance: We process your data to comply with legal obligations, resolve disputes, enforce agreements, and detect or prevent fraud.
- Consent Management: We manage, store, and process the consents you provide, such as accepting cookies or marketing communications.
We are committed to handling your data responsibly and transparently, ensuring compliance with regulations like the General Data Protection Regulation (GDPR) and the Data Protection Act 1998.
Cookies
1. Information You Provide to Us
We collect the following types of information when you interact with our website:
- Email Address: Provided when you subscribe to our newsletter, create an account, or participate in promotions.
2. Information We Collect Automatically
When you visit our website, we use cookies and similar tracking technologies to collect information about your interaction with our site, including:
- Browser type and version
- Device information (e.g., operating system, screen resolution)
- IP address
- Pages visited and time spent on the site
- Referral URLs and links clicked
3. Cookies and Tracking Technologies & Casino Privacy Policy
Cookies are small files stored on your device that help us improve your browsing experience. By using our website, you consent to our use of cookies.
How We Use Your Information
1. Email Address
We use your email address to:
- 4. How We Share Your Data
- At Emerald Odds, we may share your personal information for various purposes, always ensuring strict adherence to privacy regulations:
- Third-Party Service Providers:
- Payment Processors & Banks: We collaborate with financial institutions to process deposits and withdrawals.
- Analytics Providers: We partner with analytics firms to understand user behaviour and enhance our services.
- Marketing & Advertising Partners: We work with marketing agencies to deliver targeted ads and promotions.
- Business Transactions:
- Corporate Affiliates & Acquisitions: In the event of a merger or acquisition, your data may be transferred as part of that process.
- Legal & Regulatory:
- Law Enforcement or Regulatory Requests: We may share your data to comply with subpoenas, court orders, or other legal processes.
- Consent-Based Sharing:
- If you grant permission to share your data with additional third parties for specific purposes, we will honour that consent.
- We are committed to safeguarding your personal information and ensuring transparency in our data-sharing practices.
- Respond to your inquiries and provide support
2. Cookies and Usage Data
We use cookies to:
- Analyze website performance and usage
- Provide personalized content and recommendations
- Deliver targeted advertisements based on your preferences
Sharing Your Information
Third-Party Services & Our Casino Privacy Policy
We may share your information with third-party services, including:
- Advertising Networks: To deliver personalized ads
- Analytics Providers: To understand website performance
- Email Marketing Platforms: To send newsletters and promotional materials
These third parties are obligated to handle your data in accordance with their privacy policies.
Legal Obligations
We may disclose your information if required to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of Emerald Odds, our users, or others.
Your Privacy Choices
1. Opt-Out of Emails using a Casino’s Privacy Policy
You can unsubscribe from our marketing emails by clicking the “Unsubscribe” link in any email you receive from us.
2. Cookie Preferences
Most web browsers allow you to manage cookie settings. You can choose to block or delete cookies through your browser settings. Please note that disabling cookies may affect your experience on our site.
3. Access and Correction
If you wish to access, update, or delete your personal information, please contact us at [Insert Contact Email].
Data Retention & a Casino Privacy Policy
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites with a Casino Privacy Policy
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data with our Casino and Sportsbook Privacy Policy
5. “Do Not Sell My Personal Information”
Under the California Consumer Privacy Act (CCPA), California residents have the right to opt out of the sale of their personal data. We respect your privacy and provide a visible “Do Not Sell My Personal Information” link on our homepage, allowing you to exercise this right. Clicking the link will enable you to opt out of the sale of your personal information. We will not discriminate against you for exercising this right; you will continue to receive the same quality of service without any difference in pricing or functionality.
Children’s Privacy & Age Verification (COPPA Compliance)
We do not intentionally target or market to minors. However, if our services are accessed by children under the age of 13 (or under the relevant age of consent in your jurisdiction), we require verifiable parental consent in compliance with the Children’s Online Privacy Protection Act (COPPA). We employ age verification measures to reduce the likelihood of collecting data from minors without authorization:
- Age Gate: We may prompt users to confirm their age when registering or when accessing certain website features.
- Parental Verification: If we discover a user under 13 (or under the required age), we will require written consent from a parent or guardian before allowing account creation or data collection.
- Deletion of Minor Data: If we learn that we have inadvertently collected personal information from a minor without consent, we will promptly delete it.
Consent Management
We use a Consent Management Provider (CMP) or similar tools to help you manage your preferences. This includes:
- Cookie Consent Banners: You can choose what types of cookies to accept or reject (strictly necessary, functional, analytics, advertising, etc.).
- Opt-In/Opt-Out Mechanisms: For marketing emails, push notifications, and any targeted advertising.
- Withdrawal of Consent: You can withdraw or modify your consent at any time via your account settings or by contacting us.
Your Rights & Choices with our Casino Privacy Policy
You have the right to take charge of your personal information, including:
- Access & Correction: Request a copy of your data and correct any errors.
- Deletion: Ask us to delete your personal data, unless retention is required by law.
- Opt-Out: Limit or opt out of certain data collection, sharing, or “sale” of your personal info.
- Portability: In some jurisdictions, request a machine-readable copy of your data.
- Parental Rights (COPPA): Parents can review their children’s data, refuse further collection, or request deletion.
How to Exercise Your Rights
Please send your request to admin@emeraldodds.com. For your security, we may need to verify your identity before complying with any request.
Data Security: Privacy Policy
We take the protection of your personal information very seriously:
- Encryption: We use SSL/TLS protocols to protect data in transit.
- Access Controls: Only authorized personnel with a legitimate need have access to your data.
- Security Audits: We periodically review systems and controls to ensure ongoing security.
While no system is 100% foolproof, we continuously work to maintain robust security protocols.
Updates to This Privacy Policy
We recommend reviewing this Policy regularly. We reserve the right to modify it at any time—especially when laws or our practices change. If we make significant changes, we’ll notify you via prominent notice on our site or by email (where appropriate).
Contact Us About our Casino and Sportsbook Privacy Policy
If you have any questions or concerns about our privacy practices, please contact us at:
- Email: admin@emeraldodds.com
- Mailing Address: 57 Hamilton Lane, Hamilton, Bermuda, C02
We’re happy to help clarify any of your rights, address privacy concerns, or confirm you’re always in control.
Final Emerald Excrept: Our Casino and Sportsbook Privacy Policy
Emerald Odds aims to provide a compliant, transparent, and user-friendly environment for all. By using our services, you acknowledge that you’ve read this Privacy Policy and agree to its terms. Thank you for trusting us with your personal data!
Effective Date: 3/10/2025